Do You Have What It Takes?
Call types for customer service agents typically do not have a sales component but customer retention is certainly encouraged. Interactions are initiated by the customer, as they reach out to NexRep agents by phone, email and chat. In turn, agents then respond to questions and concerns regarding products or services posed by the customer. Agents invoice NexRep at an hourly rate or by minute of talk time for these call types.
If you have customer care experience and have a passion for helping people resolve issues, then providing customer service from home is a great opportunity for you. Learn more about available opportunities below.